Right of withdrawal

 

Right of withdrawal - New Art Illusion

You (the consumer) have the right to withdraw this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the date on which you or a representative of you as a third party, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must notify us by means of a clear statement (a sent mail by by post, fax or e-mail).

New Art Illusion – Volker Wollert,
Am Schützengarten 15, 02929 Rothenburg, Germany
Fax: +49 3212 1190717
Email hotline@3D-Easy.de

You may use the attached model withdrawal form, which is however not mandatory.
After lodged cancellation we will provide you immediately by e-mail with an acknowledgment of receipt of the revocation.
In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.

Effects of withdrawal

If you withdraw from this contract, we will reimburse any payments received from you immediately and repay at the latest within fourteen days from the date on which the notification about your cancellation of this contract is received. This includes delivery costs and excludes any additional costs that arise from the fact that you have chosen a type of delivery other than those offered by us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise. In any case you will not be charged fees for such repayment. We may withhold the reimbursement until we have received the returned goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.
Not later than fourteen days from the date you informed us about the withdrawal of this contract, you have return or pass the goods promptly and in any event to:

New Art Illusion – Volker Wollert,
Am Schützengarten 15, 02929 Rothenburg, Germany

The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct cost of returning the goods.
Freight collect returns of goods alone do not indicate any withdrawal (without a formal withdrawal). The costs of freight collect returns of goods are borne by the consumer.
You only need to pay for any diminished value of the goods, if this value loss is due to an unnecessary handling other than check the nature, characteristics and functioning of the
goods.

Absence of withdrawal rights

The right of withdrawal does not apply to
-the delivery of goods which are not prefabricated and for whose production an individual choice or decicion by the consumer was required or which were clearly tailored to the personal needs of the consumer.
-the delivery of audio, visual or video recordings or computer software in a sealed package, if the seal was removed after delivery.

Model withdrawal form

(If you want to cancel the contract, please complete this form and
Send it back.)

To
New Art Illusion – Volker Wollert,
Am Schützengarten 15, 02929 Rothenburg, Germany
Fax: +49 3212 1190717
Email hotline@3D-Easy.de

I/we (*) hereby revoke the contract entered into by me/us (*) contract to purchase the following products (*) / the provision of the following services (*)

Order no./delivery no. _____________________
Appointed on/received on (*) _____________________
Name/s (*) of the customer/s (*) _____________________
Address of the customer/s (*) _____________________

____________________________________________________
Signature of the customer/s (*) (only with messages on paper)

Date: ______________________

(*) delete as applicabl